When a demand lands, you are not alone
A called guarantee is stressful and time-sensitive. Every PGI policy pairs a clear claims path with a team that engages your lender before a claim fully develops.
Demand Response Service, at no extra cost
The moment a lender signals enforcement, our specialists step in. Early action often reduces the loss before a formal claim is ever needed.
A dedicated contact reviews your demand and explains your options in plain terms.
We open a constructive conversation with your lender on restructuring and timelines.
Covenant resets and managed sale options are explored before a claim fully develops.
A clear route from demand to payment
Tell us as soon as your lender issues, or signals, a formal demand on your guarantee.
Demand Response opens the conversation with your lender and reviews the documentation.
The carrier confirms the enforced obligation against your policy terms.
The carrier reimburses your validated obligation directly, up to the coverage limit.
Paid directly. No pursuit afterwards.
When a claim is validated, the carrier pays you. There is no subrogation against you personally for the reimbursed amount.
- Reimbursement paid to you, not the lender
- No subrogation against you after settlement
- Specialist support from first demand to resolution
What helps us move quickly
Having these to hand lets Demand Response act on the same day.
The written demand or enforcement notice from your lender.
The signed documents that set out the obligation.
Any letters or emails about default, covenants or timelines.
How it works when it matters most
Put the safety net in place before you need it
Cover has to be in force before a demand arises. Check your pre-approval to get started, with no credit impact.